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Contact Us

The Department of Emergency Communications welcomes input from the citizens we serve, as well as other public safety professionals around the world and visitors to our Web site.

If you have any questions regarding our operations, administration, or physical facilities, you may contact us by filling out then submitting the form below.

Department Administration

John M. Balloni
Commissioner

Jo-Anne Munroe
Deputy Commissioner

Lori Hable
Secretary

Benjamin Rinaldi

Supervisor of Administrative Support

Carl Loerzel
Supervisor of Technical Support

Ed Healy
Public Safety Shift Supervisor (PSSS)
Project Management

Cynthia Gates
Public Safety Shift Supervisor (PSSS)
A-Watch (11:00 pm to 7:00 am)

Donald Grevelding
Public Safety Shift Supervisor (PSSS)
A-Watch (11:00 pm to 7:00 am)

Deborah Corey
Public Safety Shift Supervisor (PSSS)
B-Watch (7:00 am to 3:00 pm)

Pamela DeGouff
Public Safety Shift Supervisor (PSSS)
B-Watch (7:00 am to 3:00 pm)

Charles Cerio, Sr.  
Public Safety Shift Supervisor (PSSS)
C-Watch (3:00 pm to 11:00 pm)

Christopher Strong
Public Safety Shift Supervisor (PSSS)
C-Watch (3:00 pm to 11:00 pm)