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The Department of Emergency Communications welcomes input from the citizens we serve, as well
as other public safety professionals around the world and visitors to our Web site.

If you have any questions regarding our operations, administration, or physical facilities, you may
contact us at:

Onondaga County 9-1-1 Center
3911 Central Avenue, Syracuse, New York 13215
(315) 435-7911
fax (315) 435-8620
email: Click Here

Department Administration

John M. Balloni
Commissioner

Jo-Anne Munroe
Deputy Commissioner

Lori Hable
Secretary

Benjamin Rinaldi

Supervisor of Administrative Support

Carl Loerzel
Supervisor of Technical Support

Ed Healy
Public Safety Shift Supervisor (PSSS), Project Management

Cynthia Gates
Public Safety Shift Supervisor (PSSS), A-Watch (11:00 pm to 7:00 am)

Christopher Strong
Public Safety Shift Supervisor (PSSS), A-Watch (11:00 pm to 7:00 am)

Leslie Conway
Public Safety Shift Supervisor (PSSS), B-Watch (7:00 am to 3:00 pm)

Deborah Corey
Public Safety Shift Supervisor (PSSS), B-Watch (7:00 am to 3:00 pm)

Charles Cerio, Sr.  
Public Safety Shift Supervisor (PSSS), C-Watch (3:00 pm to 11:00 pm)

Pamela DeGouff 
Public Safety Shift Supervisor (PSSS), C-Watch (3:00 pm to 11:00 pm)