Welcome to the Onondaga County
Department of Social Services – Economic Security
Key Information for those of you in need of or in receipt of Public Benefits during the Covid-19 pandemic. Click on the button for new information regarding your benefits!
COVID-19 Utility Shutoff Guidelines Fact Sheet
OTDA has created a helpline for those of you with questions regarding the
Pandemic EBT (school lunch) Benefit.
The number is 1-833-452-0096
If you are facing eviction, click on the button below for information about programs set up to help you!
Save money on your phone bills with lifeline! Click on the link below for details!!
Lifeline Flyer
Temporary Assistance/Emergency Assistance/SNAP/HEAP/DAYCARE
People are asked to call 315-435-2700 if they want to apply for any of the above programs. The public is asked to only come to the Civic Center in an emergency. Office hours are 8:00 a.m. to 4:00 p.m.
Applicants or recipients may email paperwork or questions to:
People applying for SNAP benefits (food stamps) can apply by going to mybenefits.ny.gov. LDSS-5165 (Rev. 3/20)
DOWNLOAD YOUR DOCUMENTS THE EASY WAY SO YOU DON'T HAVE TO COME TO THE CIVIC CENTER!!!
Onondaga County Department of Social Services-Economic Security (DSS-ES) is pleased to inform county residents that a free mobile device application, called NYDocSubmit, is available for individuals to use to submit necessary documents at any time. This mobile application provides individuals who have applied for or are receiving DSS benefits to submit documentation to the DSS in a simple and fast way. The mobile application is available for download on Google PlayTM or the Apple App Store TM and can be used to take photos of documents and upload them to Onondaga County DS-ES. During this time of restrictions, having the ability to submit necessary documentation from the comfort of home is essential to continue supporting families in Onondaga County.
ACCEPTABLE:
All eligibility verification for SNAP, HEAP and Temporary assistance included but not limited to, identity verification (Birth Certificate, Social Security Card, Drivers License), income verification such as paystubs, shelter expense such as lease or rent receipt, verification of medical or daycare expenses if applicable, utility bill.
Documentation for the LOW INCOME DAYCARE program is NOT accepted through this system.
Applications for SNAP, HEAP, TA &Daycare must be submitted via mail, mybenefits, fax or email. Applications for all stated programs should NOT be submitted through this system.
Food Pantries and Meal sites:
https://foodbankcny.maps.arcgis.com/apps/webappviewer/index.html?id=88f8058d6e194e54a22c2c7f75ad842e
2020-2021 Onondaga County Employment Plan
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