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Pay for Day Care, HEAP, Medicaid, Snap/Food Stamps, or Temporary Assistance

Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202

Welcome to the Onondaga County
Department of Social Services – Economic Security

Key Information for those of you in need of or in receipt of Public Benefits during the Covid-19 pandemic. Click on the button for new information regarding your benefits!


NYS COVID-19 Moratorium on Utility Shutoff

Beat the heat with HEAP!

Emergency Broadband Benefit Program

Coronavirus (COVID-19) Funeral Assistance

Covid 19 Pandemic EBT (P-EBT) Frequently Asked Questions


SNAP/TA/HEAP LEP Complaint Form: https://otda.ny.gov/language/access/4987-EN.pdf

COVID-19 Info OnGov Rent Relief Evicition Help
Temporary Assistance Jobs Plus Supplemental Nutrition Assistance Program
Chronic Care Medicaid Day Care
Fair Hearings Report Fraud Child Support
Kiosks Home Enegry Assistance Program Community Partner System
A Message from the Commissioner...
Sarah G. Merrick
NY my Benefits
To find out what benefits you may be eligible for, click on the mybenefits button


What You Should Know About Your Rights and Responsibilities - Book 1

What You Should Know About Your Rights and Responsibilities - Book 2

What You Should Know About Your Rights and Responsibilities - Book 3

OTDA has created a helpline for those of you with questions regarding the Pandemic EBT (school lunch) Benefit. The number is 1-833-452-0096

Save money on your phone bills with lifeline! Click on the link below for details!!
Lifeline Flyer

Temporary Assistance/Emergency Assistance/SNAP/HEAP/DAYCARE


People are asked to call 315-435-2700 if they want to apply for any of the above programs.  The public is asked to only come to the Civic Center in an emergency. Office hours are 8:00 a.m. to 4:00 p.m.



People applying for SNAP benefits (food stamps) can apply by going to mybenefits.ny.govLDSS-5165 (Rev. 3/20)




Mobile Doc Upload Links:

Google Play Store

Apple Apps


NY Doc Submit

NY Doc Submit Spanish


Onondaga County Department of Social Services-Economic Security (DSS-ES) is pleased to inform county residents that a free mobile device application, called NYDocSubmit, is available for individuals to use to submit necessary documents at any time. This mobile application provides individuals who have applied for or are receiving DSS benefits to submit documentation to the DSS in a simple and fast way. The mobile application is available for download on Google PlayTM or the Apple App Store TM and can be used to take photos of documents and upload them to Onondaga County DS-ES. During this time of restrictions, having the ability to submit necessary documentation from the comfort of home is essential to continue supporting families in Onondaga County.

All eligibility verification for SNAP, HEAP and Temporary assistance included but not limited to, identity verification (Birth Certificate, Social Security Card, Drivers License), income verification such as paystubs, shelter expense such as lease or rent receipt, verification of medical or daycare expenses if applicable, utility bill.

Documentation for the LOW INCOME DAYCARE program is NOT accepted through this system.

Applications for SNAP, HEAP, TA &Daycare must be submitted via mail, mybenefits, fax or NYDocSubmit. APPLICATIONS for all stated programs should NOT be submitted through this system.

Food Pantries and Meal sites:

2020-2021 Onondaga County Employment Plan


To Provide Feedback About the Disability Accessibility of An Onondaga County Department's Website, Click Here to Access the Department's Contact Page

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