Welcome to the Onondaga County
Department of Social Services – Economic Security

Key Information for those of you in need of or in receipt of Public Benefits during the Covid-19 pandemic. Click on the button for new information regarding your benefits!

OTDA has created a helpline for those of you with questions regarding the

Pandemic EBT (school lunch) Benefit.

The number is 1-833-452-0096

Temporary Assistance/Emergency Assistance/SNAP/HEAP/DAYCARE

People are asked to call 315-435-2700 if they want to apply for any of the above programs.  The public is asked to only come to the Civic Center in an emergency. Office hours are 8:00 a.m. to 4:00 p.m.

Clients can also email us paperwork:

• TA Intake/Applications - TA-SNAPIntake@dfa.state.ny.us
• TA Undercare/Open Cases - TADocs@dfa.state.ny.us

• SNAP/Applications - TA-SNAPIntake@dfa.state.ny.us
• SNAP/Open Cases - SNAPDocs@dfa.state.ny.us

• HEAP - HEAPDocs@dfa.state.ny.us
• Day Care - DayCareDocs@dfa.state.ny.us

People applying for SNAP benefits (food stamps) can apply by going to mybenefits.ny.gov.

  LDSS-5165 (Rev. 3/20)

DOWNLOAD YOUR DOCUMENTS THE EASY WAY SO YOU DON'T HAVE TO COME TO THE CIVIC CENTER!!!

Onondaga County Department of Social Services-Economic Security (DSS-ES) is pleased to inform county residents that a free mobile device application, called NYDocSubmit, is available for individuals to use to submit necessary documents at any time. This mobile application provides individuals who have applied for or are receiving DSS benefits to submit documentation to the DSS in a simple and fast way. The mobile application is available for download on Google Play^TM or the Apple App Store ^TM and can be used to take photos of documents and upload them to Onondaga County DS-ES.  During this time of restrictions, having the ability to submit necessary documentation from the comfort of home is essential to continue supporting families in Onondaga County.

ACCEPTABLE:

All eligibility verification for SNAP, HEAP and Temporary assistance included but not limited to, identity verification (Birth Certificate, Social Security Card, Drivers License), income verification such as paystubs, shelter expense such as lease or rent receipt, verification of medical or daycare expenses if applicable, utility bill.

Documentation for the LOW INCOME DAYCARE program is NOT accepted through this system.

Applications for SNAP, HEAP, TA &Daycare must be submitted  via mail, mybenefits, fax or email.  Applications for all stated programs should NOT be submitted through this system.

Food Pantries and Meal sites:

https://foodbankcny.maps.arcgis.com/apps/webappviewer/index.html?id=88f8058d6e194e54a22c2c7f75ad842e

2020-2021 Onondaga County Employment Plan