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John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202

Home Energy Assistance Program (HEAP) - Eligibility



HEAP home | How to Apply | Who is Eligible




Who Is Eligible?

Eligibility for the program is based on income and housing situation. Individuals must either pay directly for heating costs or pay rent that includes heating costs. Individuals must be a U.S. citizen or a qualified alien to apply. HEAP money is limited. The HEAP year generally begins in November and closes when the program funding is exhausted, which can be as early as mid-March.


Regular HEAP

There are no resource eligibility criteria for Regular HEAP. Regular benefit amounts range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency HEAP

Emergency benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than ¼ tank oil, kerosene or propane or have less than 10 days’ supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

If you have already exhausted your regular HEAP benefit you may call the office at 435-8295 to apply for Emergency HEAP by phone.

Heating Equipment Repair and Replacement (HERR):

HERR benefits are available to help low income homeowners repair or replace furnaces, boilers, and other direct heating components necessary to keep the home's primary heating source functional. Homeowners must reside in the home. All applicants receive a standard resource exclusion of $3000.


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