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Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202
 

Using the DSS-ES Kiosks

 

Using this Kiosk will make it much easier for you to get a receipt.  At the Kiosk you can scan the documents or paperwork you are dropping off for your active or pending Temporary Assistance, SNAP, HEAP, Medicaid or the Daycare unit.  You can print your own receipt and get your original paperwork back.  Your scanned documents will go directly to your worker. 

To make using the kiosk easier, please bring your benefit card with you and any bar coded document that your worker gave to you. 

We hope you will find this helpful and easy to use.      

Thank you,
SM_Sig
Commissioner

 

SELF SERVE KIOSK INSTRUCTIONS
HOW TO SUBMIT DOCUMENTATION TO WORKERS
 
1. Press The Scan Document Icon on The Screen Below
2. Choose Either EBT CARD, BAR CODE  or Type INFO IN
    Do you have an EBT CARD with you today?
      If Yes Choose this Option
    Do you have a BAR CODE with you today?
      If Yes Choose this Option
    If NO To Above Please Choose TYPE INFO IN
      IF NO TO Both Choose This Option
3. When Verified information is correct you can Start To Insert Documentation in the Slot Below The Screen
4. After Inserting Documentation, Press the Submit Scanned Document Button
5. Press The Receipt Button to Get a Receipt for Your Verification Purposes

 

cnyworks_logo_Official
We have installed a Self-Service Kiosk in the Resource Room at CNY WORKS
 located at 960 James St, 1st floor, Syracuse, NY 13203.

CNY WORKS is open MONDAY - FRIDAY 8am – 5pm and open until 8pm on Tuesday

 

 




 
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