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ENTERPRISE PROJECT LEAD
DISTINGUISHING FEATURES OF THE CLASS
Work involves responsibility for Enterprise Resource Planning (ERP) or other Enterprise software which includes the integration of software systems information across an organization, facilitating the flow of information among business functions within the organization. This position requires strong organizational skills and interpersonal skills in order to relate Information Technology concepts, products and services to the organizations user community. Work is assigned and reviewed by a direct supervisor through ongoing discussions. This position assigns personnel to projects and directs their activities; however, supervision is not a regular occurring function of this position. Does related work as required.
TYPICAL WORK ACTIVITIES
Identifies, recommends and plans Enterprise Resource Planning (ERP) and other Enterprise related software implementation and systems enhancements.
Coordinates and is responsible for the implementation of the Enterprise systems, including enhancement of already implemented modules.
Maintains technical proficiency in current and new releases of ERP and other Enterprise related software.
Consults with users, management, vendors and technicians to assess computing needs and system requirements as they relate to Enterprise systems.
Analyzes work procedures to identify those which are adaptable to computer applications.
Conducts user meetings for implementation and enhancement processes.
May conduct business process and gap analysis.
Coordinates and/or facilitates work efforts between users and technical staff.
May work in close coordination with a team of consultants for the development and implementation of the Enterprise software.
Assigns personnel to projects and directs their activities as they relate to the project.
Provides technical guidance and assistance to subordinates.
Develops, conducts and reviews test plans to provide quality assurance of new releases of ERP and other Enterprise related software.
Develops and coordinates Enterprise system configuration and administration including creating user accounts; assigning privileges, permissions, and access control roses; and periodic backup and system setup.
Troubleshoots with application software vendors for user/system problem resolution.
Ensures compliance of IT policies and procedures (security, backup, access control, documentation, active directory, disaster recovery, etc.) in Enterprise system implementation.
Meets with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Develops program and user documentation and operator instructions.
Develops ongoing needs assessment to identify type and content of required training.
FULL PERFORMANCE KNOWLEDGES SKILLS ABILITIES AND PERSONAL CHARACTERISTICS
Thorough knowledge of project management.
Thorough knowledge of software principles and methods of application.
Good knowledge of systems analysis with emphasis on user relations and data gathering techniques.
Strong interpersonal and organizational skills.
Ability to express ideas clearly and concisely using strong written and verbal communication skills.
Ability to relate Information Technology concepts, products and services to the user community in a non-technical, understandable manner.
Excellent analytical and problem solving skills
Good communication and presentation skills
Teamwork and cooperation with colleagues
A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a baccalaureate degree or higher and four (4) years of work experience, or its part time equivalent, supporting *Enterprise software for an organization, at least two (2) years of which must have been in a project management; or,
B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an associate’s degree and six (6) years of work experience, or its part time equivalent, supporting *Enterprise software for an organization, at least two (2) years of which must have been in a project management capacity; or,
C. An equivalent combination of training and experience as defined by the limits of (A) or (B).
*Enterprise software is defined as the planning of the integration of software systems information across an organization including the facilitation of the flow of information among business functions within the organization.