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DATA PROCESSING TRAINING COORDINATOR
DISTINGUISHING FEATURES OF THE CLASS
The work involves responsibility for planning, developing and maintaining a training program for the various sections of the Information Technology Department as well as the users of services. An employee in this class develops and administers an extensive, continuous training programming for employees and service users by researching, evaluating and recommending the acquisition of educational aids, scheduling off-site classes, and administering on-site personal instruction courses. General supervision is received from the Deputy Commissioner of Information Technology who reviews work through conferences and written reports. Supervision is not typically a function of this class. Does related work as required.
TYPICAL WORK ACTIVITIES
Develops a training and educational program for those employees hired at entry-level positions within the Information Technology Department.
Develops a continuing training and educational program for department staff to ensure adequate knowledge of the availability and use of state of the art hardware and software products.
Develops a continuing educational program for users depicting the services available from the department and training in the use of hardware and software products.
Researches and evaluates educational aids used for training.
Makes written recommendations for the acquisition of educational and training aids.
Researches and evaluates off-site training classes for staff.
Schedules and enrolls employees in off-site classes.
Develops an annual budget for the purpose of providing education and training programs.
Acts in the capacity of "Course Administrator" for in-house, personal instruction courses which require the function of an administrator.
Creates and maintains a library of educational materials and industry periodicals for department staff.
Develops "in-house" courses and serves as an instructor for those courses required to educate users in the availability and use of services.
FULL PERFORMANCE KNOWLEDGES, SKILLS ABILITIES, AND PERSONAL CHARACTERISTICS
Thorough knowledge of Information Technology systems, principles and methods of application.
Thorough knowledge of programming and systems analysis.
Working knowledge in the use of, and terminology relating to, computer hardware.
Ability to plan, develop, and maintain educational and training programs.
Ability to prepare necessary budget information to support a continuing educational and training program.
Ability to express ideas clearly and concisely using strong written and verbal communication skills.
Ability to relate new Information Technology concepts, products, and services to the user community in a non-technical, understandable manner.
Physical condition commensurate with the demands of the position.
A) Graduation from a regionally accredited or New York State registered college or university with an Bachelorís Degree in Computer Science or a closely related field; or,
B) Graduation from a regionally accredited or New York State registered college or university with an Associate's Degree in Computer Science or a closely related field, and two (2) years of professional level work experience or its part time equivalent in programming or system analysis; or,
C) Four (4) years of paraprofessional or professional level work experience or its part time equivalent in the Information Technology field, two (2) years of which must have been professional level experience in programming or system analysis; or,
D) An equivalent combination of training and experience as defined by the limits of (A),(B), or (C).
8/03 - Revised