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DEPUTY CHIEF INFORMATION OFFICER
03835
(Competitive)


DISTINGUISHING FEATURES OF THE CLASS

The work involves responsibility for advising and assisting the Chief Information Officer in planning, directing and administering the programs and activities of a large, centralized department providing computer services to governmental departments and agencies. Under general direction, an employee in this class assists the CIO in the initiation, coordination, development, review and direction of activities undertaken by the Department of Information Technology. Direct supervision is exercised over the Application Program Managers, Operations Systems Managers, Data Communications Manager, Manager of Technical Support and the Business Manager, and general direction is exercised over all staff and department activities. In the absence of the CIO, the Deputy Chief acts as the CIO with complete charge of department operations and personnel. Does related work as required.

TYPICAL WORK ACTIVITIES

Assists in determining the feasibility and potential value of proposed projects and makes recommendations regarding such questions as priorities, cost and benefit analysis, systems planning, utilization of resources, etc.

Assigns responsibility for projects to subordinate staff, coordinates projects involving more than one department or municipality, and reviews and approves finished work.

Assists in evaluating the effectiveness of projects under development and existing computer programs and services; issues instructions regarding progress and needed improvements.

Active and responsible participation in the development of major departmental policies and operating policies such as utilization of resources, plans and schedules, alterations to existing plans and schedules, standards for level of service, and department goals.

Assists in the administrative supervision of the installation, operation and maintenance of all information technology and microfilm equipment assigned to the department by the County Executive.

Negotiates service contracts with other governmental agencies within the county as authorized by the County Executive and/or County Legislature.

Supervises consultants engaged to assist on specialized information technology projects to insure compliance with county standards and completion of contracted services.

Maintains top level contact with governmental officials, representatives of industry and county department heads regarding computer services.

Participates in and supervises the preparation of written information and instructional materials regarding project proposals, plans and programs, and the budget.

Supervises the department's financial status, payroll, purchasing, and related matters.

Acts as the department's chief security officer for physical security as well as internal software and employee security.

Oversees the development and operation of microfilming services for the County.

Conducts staff conferences to provide general direction to unit work.

Keeps up-to-date on new developments in the field of information technology.

Acts as the CIO in his/her absence or as directed.



FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Comprehensive knowledge of the purposes, principles, terminology and practices employed in a large, centralized information technology agency.

Comprehensive knowledge of the principles and practices of information technology management.

Thorough knowledge of computer processing systems, principles and methods of application.

Thorough knowledge of programming and systems analysis as it applies to information technology.

Thorough knowledge of computer processing hardware and software, including its capabilities and applications.

Thorough knowledge of security methods and procedures in an information technology environment.

Thorough knowledge of voice communications and its related environment.

Good knowledge of the principles and practices of administrative supervision.

Good knowledge of the principles and practices of supervision.

Good knowledge of microfilm environment and record management environment.

Ability to establish and maintain effective working relationships with officials and agencies.

Ability to analyze organizational problems and take corrective action.

Ability to communicate effectively both orally and in writing.

Ability to plan and supervise the work of professional, technical and clerical subordinates in a manner conducive to full performance and high morale.

Ability to express oneself clearly and concisely and to prepare comprehensive and detailed written and oral reports.

Ability to work independently and creatively with little or no supervision.

Ability to make professional judgments requiring advanced technical knowledge and skills.

Physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

Promotion:

Two (2) years of permanent competitive status as Application Program Manager, Operation Systems Manager, Data Communications Manager or Manager of Technical Support.

Open Competitive:

A) Graduation from a regionally accredited or New York State registered college or university with a Baccalaureate degree in Information Technology,

Computer Science, Business Administration, or a field closely related to Computer Science and six (6) years of professional work experience, or its part time equivalent in computer operations, systems analysis, programming, or technical support, two (2) years of which must have been in a supervisory capacity; or,

B) Ten (10) years of paraprofessional or professional work experience, or its part time equivalent in computer science or a closely related field, six (6) years of which must have been professional work experience in computer operations, systems analysis, programming or technical support, two (2) years of which must have been in a supervisory capacity; or,

C) An equivalent combination of training and experience as defined by the limits of (A) and (B).

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