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AGING SERVICES AIDE
DISTINGUISHING FEATURES OF THE CLASS
The work involves responsibility for performing a variety of tasks in programs funded by a municipal office for the aging. Work includes but is not limited to outreach, information, and referral duties. The position is intended to permit employment of older persons. The work is performed under direct supervision. Does related work as required.
TYPICAL WORK ACTIVITIES
Engages in activities in support of office for the aging programs or in support of programs funded by an office for the aging.
Works directly with older persons or their delegates to help meet needs.
Makes home visits in response to requests of individual older persons and reports needs to professional staff.
Distributes and relates information about resources and services available in the community.
Assists in obtaining services for individual older persons.
Lends assistance to older people who reside in public housing.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of geographic area served by the office for the aging and its social conditions.
Working knowledge of programs and services available through the office for the aging and other services providers.
Working knowledge of the characteristics, needs and interests of older persons.
Ability to communicate with older persons who may have physical or language difficulties.
Ability to relate to and motivate older people.
Empathy in handling sensitive human problems.
Physical condition commensurate with the demands of the position.
Agreed to by Municipal Service Division and New York State Office for the Aging, February, 1975.
4/83 Date of original Composition