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GROUND TRANSPORTATION OFFICER
DISTINGUISHING FEATURES OF THE CLASS
The work involves responsibility for the enforcement of ordinances, rules and regulations pertaining to ground transportation services at Syracuse Hancock International Airport. The work also involves monitoring the activities of ground transportation operators at the airport to ensure the proper provision of contractual services. An employee in this class does not have powers of arrest or peace officer status. Law enforcement is provided by sworn officers. An employee in this class is expected to anticipate periods of increased passenger traffic and to adjust available transportation service accordingly. Under general supervision of the Commissioner of Aviation, an employee in this class exercises independent judgement, tact and diplomacy when dealing with taxi and bus drivers to obtain compliance with airport regulations and with the general public. Work assignments are received orally and in writing. Work is reviewed by observation and through submission of reports. Supervision is exercised over a small number of clerical subordinates. Does related work as required.
TYPICAL WORK ACTIVITIES
Inspects ground transportation vehicles to insure that they are properly licensed and authorized to operate at the airport.
Inspects vehicles for compliance with regulations pertaining to proper display of license and current rate card, lettering of vehicles, lighting of cab meters during specified periods, etc.
Monitors the arrival and departure of transportation carriers required to maintain scheduled operations and record exceptions to schedules.
Keeps a head count of passengers in departing vehicles, specifically those operating on a contract basis and paying a head charge; loads and starts airport taxi cabs and shuttle buses.
During peak periods of passenger traffic, contacts taxi cab drivers or companies to increase ground transportation service.
Ensures that drivers of various ground transportation vehicles conform to regulations regarding loitering or entering the baggage wing of the terminal.
Supervises and participates in informing the public of various ground transportation services, places of interest, etc.
Prepares a variety of reports regarding ground transportation activities and violations of ordinances, laws or regulations.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of the ordinances, rules and regulations pertaining to ground transportation at the airport.
Ability to exercise good judgement when administering applicable ordinances, rules and regulations.
Ability to maintain good working relationships with ground transportation operators.
Ability to be informative and tactful when dealing with the general public.
Ability to prepare a variety of written reports.
Ability to supervise in a manner conducive to full performance.
Ability to understand and follow oral and written instructions.
Physical condition commensurate with the demands of the position.
A. Graduation from a regionally accredited or New York State registered college or university with an associates degree, and one (1) year of work experience, or its part time equivalent, that involved face to face contact with the general public to ensure compliance with rules or regulations or to impart instruction, direction or information; or,
B. Completion of sixty (60) semester credit hours and one (1) year of work experience, or its part time equivalent, as described in (A) above; or,
C. Three (3) years of work experience, or its part time equivalent, as described in (A) above; or,
D. An equivalent combination of training and experience as defined by the limits of (A), (B), and (C) above.
7/83 Date of Original Composition