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DIRECTOR OF TERMINAL/LANDSIDE OPERATIONS (SRAA)
DISTINGUISHING FEATURES OF THE CLASS:
The work involves responsibility for effectively planning, developing, implementing and monitoring all policies and procedures to maintain and enhance the terminal building and associated landside support facilities. The incumbent will ensure that facilities are maintained to meet the functional requirements of the airlines and other tenants. Work is carried out in compliance with all applicable state and federal guidelines and regulations. Work is performed under the general direction of the Director of Airport Operations, who allows the incumbent considerable independence in planning and implementation of procedures. Does related work as required.
TYPICAL WORK ACTIVITIES:
Identifies terminal building and support facility equipment needs on an annual basis.
Works with other department heads to plan terminal/facility improvements to support the long-term goals of the Airport.
Provides oversight and direction to the Terminal Maintenance Division.
Ensures training is conducted according to requirements.
Coordinates certain activities with public safety officials, outside security contractors and agencies where appropriate.
Oversees maintenance of records and files as required by state and federal regulations. Acts as liaison with the parking management company.
FULL PERFORMANCE KNOWLEDGES. SKILLS. ABILITIES AND PERSONAL CHARACTERISTICS:
Good knowledge of CFR 49, Part 1542 and of FAA Part 139
Thorough knowledge of the principles, practices, procedures and techniques of terminal operations and management
Good knowledge of parking facility maintenance and operations.
Ability to delegate responsibilities and to plan, organize, and coordinate the work of subordinates.
Good knowledge of federal, state and local laws and regulations applicable to airports.
Ability to work with other department heads and outside agencies to maintain the safety and security of the terminal and landside environment.
Ability to use tact and courtesy in dealing with employees, visitors, and contractors.
Ability to keep accurate records and prepare clear and concise reports.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain effective working relations with a variety of governmental agencies, air carriers, public officials and the general public.
Ability to read and interpret plans and specifications.
A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a baccalaureate degree in Aviation Management, Facilities Management or a related field and three (3) years of work experience, or its part time equivalent, in an airport setting in a *supervisory capacity or,
B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s Degree and eight (8) years of work experience, or its part time equivalent, in a commercial airport in terminal or landside operations, at least five (5) of which were in a *supervisory capacity or,
C. Ten (10) years of * supervisory work experience, or its part time equivalent, at least eight (8) years of which were in a commercial airport in terminal or landside operations, two (2) years of which included ** administrative supervision in airport terminal or landside maintenance performing or supervising work on systems and infrastructure within the terminal building.
*Supervision is defined as - responsible direction and control of subordinate employees. This involves a responsibility for planning for individuals in a work group. Typical duties may include, but are not limited to, assigning and reviewing work, training, evaluating performance, maintaining work standards, motivating and developing subordinate employees, implementing procedural changes, increasing efficiency and dealing with problems of absenteeism, morale and discipline. The supervision aspects must be an integral part of the job, not incidental or occasional.
** Administrative supervision is defined as - Directing the activities of a large subordinate staff, including subordinate supervisors. Tasks include personal interactions between an upper level supervisor and his/her subordinate supervisors in the accomplishment of objectives. Duties include such areas as assigning work to and coordinating the activities of several units, establishing and guiding staff development programs, evaluating the performance of subordinate supervisors, and maintaining relationships with other organizational sections.
4/2016 Date of Original Composition