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Ordering Death Certificates Online

Access to a fax machine or a scanner is required to order online.

Note: Only the spouse, child, parent or sibling of the deceased is authorized to request and receive a death record*. If you are not a spouse, child or parent, and you have a legal need for the document, please refer to step 6 below.
*Please be prepared to provide proof of relationship with the deceased. For example, a child must provide a copy of their own birth certificate showing that the deceased parent is listed. If the child is a minor, their parent or guardian is able to request a certificate on their behalf.

To Order a Death Certificate:

1. Complete the online request form (secure server).

2. The fee is $30.00 for the first certified copy and $15.00 for each additional copy of the same certificate when ordered at the same time. Payment may be made by credit card only (VISA or Master Card). The online payment system may not accept a pre-paid credit card.

3. Once you have placed your order, a signature verification sheet will be e-mailed to you. Please sign and date the signature verification sheet and return it with a copy of your signed identification by following the instructions below. If the name on the credit card is different than the name of the individual ordering the certificate, a copy of the ID of the cardholder will need to be included. The cardholder will need to sign the credit authorization form.

4. Examples of acceptable forms of identification are:

  • Photo driver license with signature
  • Non-driver photo license with signature
  • Passport with signature
  • Military ID with signature
  • Employer's photo ID with signature
  • Photo social services card with signature

If the identification you are submitting has your information on the front and your signature on the back, you must send a copy of both sides. Please make sure the copy is readable. Enlarging and lightening the image of your identification on the copier may help.

5. Fax your completed signature verification sheet and signed identification to (315) 435-3614, or scan and e-mail the documents to vsorders@ongov.net. A certificate will only be issued after both documents are received.

6. If you are not the spouse, child, parent, or sibling of the deceased, but have a legal need for the death certificate, you must also submit a letter from the office or agency that needs the document. The letter must:

  • Be on the company’s letterhead
  • Be addressed to you
  • Specifically state that a copy of the deceased’s death certificate is needed
  • Be signed by a company representative
  • Be faxed or e-mailed with the copy of your identification and signature verification sheet

Express Mail (2 to 3 day delivery) is available for an additional $20.00. Next business day delivery is available for an additional $25.00. All other orders will be sent by U.S. Mail, and will take approximately 7-10 business days to be processed.

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