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Contact Us 15th Floor John H. Mulroy Civic Center
Syracuse, New York 13202
Phone: 315-435-3498
   
OnPoint Customer Service Unit (866) 543-0277
ProAct Customer Service (877) 622-8440
Davis Vision (800) 999-5431
UnitedHealthcare (Medicare Advantage after 1-1-16) (877) 714-0178
Retiree Reimbursement Account for Medicare Advantage Members (RRA) (800) 243-5543
Optum RX for Medicare Advantage Members (888) 279-1828
UnitedHeathcare web page www.UHCRetiree.com
MVP HMO (888) 687-6277
POMCO Dental (866) 543-0277
POMCO - Flexible Spending Claims (800) 836-1878
UNUM - Long Term Disability Claims (800) 858-6843
UNUM - Short Term Disability Claims (800) 375-8226
POMCO - Retiree Billings (866) 543-0291
POMCO - Retiree Indemnity Claims (866) 543-0277
POMCO - Worker's Compensation (877) 236-7475
POMCO - COBRA (866) 249-7353
NYS Retirement System (866) 805-0990
   
Onondaga County Employee Benefit Division:  
  C. Tracy Grimm - Employee Benefits Specialist (315) 435-3498 ext 4127
  Maryselyn McCarthy - Employee Benefits Specialist (315) 435-3498 ext 4155
  April Warrick - Account Clerk/Flex Accounts (315) 435-3498 ext 4130
  Paula McDonald - POMCO/ONPOINT Representative (315) 435-3498 ext 4133
  Suzanne Ford - POMCO/ONPOINT Representative (315) 435-3498 ext 4128
Onondaga County Risk Management Division:  
  Mark Stanczyk - Director, Risk Management (315) 435-3716
  Robert Bratek - Director, Loss Control (315) 435-2856
  Anthony Past- Worker's Comp Representative (315) 435-3498 ext 4129
Aflac - Policy Holder Questions:  
     Liane McDonnell - Aflac Claims Specialist  Email: Liane_McDonnell@us.aflac.com (315) 944-2194, cell (443) 528-6179
Aflac - Claims:   Email: GS.claims@yahoo.com (443 )797-9482
           Dedicated Fax Number for Claims (443) 378-8559
   
 
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