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Provider Contacts Employee Benefits
15th Floor John H. Mulroy Civic Center

Syracuse, New York 13202
Phone: 315-435-3498
   
OnPoint Customer Service Unit (Excellus BC/BS) (800) 796-6747
ProAct Customer Service (877) 622-8440
ProAct Mail Order (866) 287-9885
Davis Vision (800) 999-5431
UnitedHealthcare (Medicare C and D) (877) 607-6413
UnitedHeathcare web page www.UHCRetiree.com
MVP HMO (888) 687-6277
UMR Dental (800) 826-9781
Lifetime Benefit Solutions (LBS)- Flexible Spending Claims (800) 327-7130
Lifetime Benefit Solutions (LBS)- COBRA/Retiree Billing (877) 359-7840
The Hartford - Long Term Disability (800) 523-2233
UNUM - Short Term Disability Claims (800) 375-8226
NYS Retirement System (866) 805-0990
   
Onondaga County Employee Benefit Division: (315) 435-3498
  C. Tracy Grimm - Employee Benefits Specialist (315) 435-3498 ext 4127
  Maryselyn McCarthy - Employee Benefits Specialist (315) 435-3498 ext 4155
  April Warrick - Account Clerk/Flex Accounts (315) 435-3498 ext 4130
  Excellus/ONPOINT Representative at County (315) 435-3498 ext 4133
  Excellus/ONPOINT Representative at County (315) 435-3498 ext 4128
Aflac - Policy Holder Questions:  
     Liane McDonnell - Aflac Claims Specialist  Email: Liane_McDonnell@us.aflac.com (315) 944-2194, cell (443) 528-6179
Aflac - Claims:   Email: GS.claims@yahoo.com (443 )797-9482
           Dedicated Fax Number for Claims (443) 378-8559
   
 

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