header graphic
Connect with Onondaga County Like Us On FacebookFollow Us On Twitter See Us On Youtube
 
spacer
 
spacer
 
Provider Contacts Employee Benefits
15th Floor John H. Mulroy Civic Center

Syracuse, New York 13202
Phone: 315-435-3498
   
OnPoint Customer Service Unit (Excellus BC/BS) (800) 796-6747
OnPoint Customer Service Unit (POMCO - for claims prior to 1-1-18) (866) 543-0277
ProAct Customer Service (877) 622-8440
ProAct Mail Order (866) 287-9885
Davis Vision (800) 999-5431
UnitedHealthcare (Medicare C and D) 2020 forward (877) 607-6413
UnitedHealthcare (Medicare Advantage Part D - 2018, 2019 pharmacy coverage) (888) 556-6648
Optum RX for Medicare Advantage Members (888) 279-1828
UnitedHeathcare web page www.UHCRetiree.com
Aetna (Medicare Advantage Part C Medical coverage 2018, 2019) (800) 307-4830
MVP HMO (888) 687-6277
UMR Dental (800) 826-9781
Lifetime Benefit Solutions (LBS)- Flexible Spending Claims (800) 327-7130
Lifetime Benefit Solutions (LBS)- COBRA/Retiree Billing (877) 359-7840
The Hartford - Long Term Disability (claims April 2019 forward) (800) 523-2233
UNUM - Long Term Disability Claims (claims prior to April 2019) (800) 858-6843
UNUM - Short Term Disability Claims (800) 375-8226
POMCO - Worker's Compensation (877) 236-7475
NYS Retirement System (866) 805-0990
   
Onondaga County Employee Benefit Division: (315) 435-3498
  C. Tracy Grimm - Employee Benefits Specialist (315) 435-3498 ext 4127
  Maryselyn McCarthy - Employee Benefits Specialist (315) 435-3498 ext 4155
  April Warrick - Account Clerk/Flex Accounts (315) 435-3498 ext 4130
  Excellus/ONPOINT Representative at County (315) 435-3498 ext 4133
  Excellus/ONPOINT Representative at County (315) 435-3498 ext 4128
Onondaga County Risk Management Division:  
  Mark Stanczyk- Director, Risk Management (315) 435-3716
  Robert Bratek - Director, Loss Control (315) 435-2856
  Anthony Past- Worker's Comp. Representative (315) 435-3498 ext 4129
Aflac - Policy Holder Questions:  
     Liane McDonnell - Aflac Claims Specialist  Email: Liane_McDonnell@us.aflac.com (315) 944-2194, cell (443) 528-6179
Aflac - Claims:   Email: GS.claims@yahoo.com (443 )797-9482
           Dedicated Fax Number for Claims (443) 378-8559
   
 

To Provide Feedback About the Disability Accessibility of An Onondaga County Department's Website, Click Here to Access the Department's Contact Page

© 2001-  Onondaga County, New York  All Rights Reserved.   |  Ongov.net  |  Privacy Statement | Directions & Parking | Language or Disability Access Assistance