Onondaga County Department of Water Environment Protection

Connect with Onondaga County

Our team at WEP is here to assist you with any inquiries, concerns, or feedback related to Onondaga County sewer utility services.

Whether you need to report an issue, ask a question, or want to learn more about our services, please feel free to reach out to us!!

Customer Service

Online Form: Please fill out our Contact Form and we will get back to you as soon as possible.

Phone: General inquiries to our main reception desk at 315-435-2260

Mon-Fri / 9:00am to 3:00pm

Office Locations

Metro Wastewater Treatment

650 Hiawatha Blvd West

Syracuse, NY 13204-1123

Administration

Phone: 315-435-2260

Mon-Fri / 9:00am to 3:00pm

Plumbing Control

Phone: 315-435-6614

Fax: 315-435-5425

Mon-Fri / 9:00am to 3:00pm

Fleet Services

500 Hiawatha Blvd West

Phone: 315-435-2260

Mon-Fri / 7:00am to 3:00pm

Henry Clay Wastewater Collections

7120 Henry Clay Blvd

Liverpool, NY 13088-5344

Laboratory and Collection

System Maintenance

Phone: 315-435-5402

Mon-Fri / 8:30am to 3:00pm

Sewer Service Housecalls

Experiencing sewer issues? (315) 435-3157

Rrepresentatives are available 24/7/365 for immediate assistance and emergency sewer calls. FAQs: What to Expect

Vendor Inquiries

Contact the Onondaga County Division of Purchase for vendor inquiries, including bids, procurement policies, sales and services.

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