Sewer Service Housecalls 24/7

Experiencing sewer issues? 315-435-3157

Representative are always available for immediate assistance and emergency sewer calls.

For non-emergencies, check out Sewer Housecall FAQs or use the WEP Contact Form.

Office Locations

Metro Syracuse Wastewater Treatment Plant

650 Hiawatha Blvd West

Syracuse, NY 13204-1123

Administration

Phone: 315-435-2260

Mon-Fri / 8:30am to 4:00pm

Plumbing Control

Phone: 315-435-6614

Fax: 315-435-5425

Mon-Fri / 9:00am to 3:00pm

Fleet Services

500 Hiawatha Blvd West

Phone: 315-435-2260

Mon-Fri / 7:00am to 3:00pm

Henry Clay Wastewater Collections

7120 Henry Clay Blvd

Liverpool, NY 13088-5344

Environmental Laboratory and Collection System Maintenance

Phone: 315-435-5402

Mon-Fri / 8:30am to 3:00pm

General Inquiries

Sewer Charges : If you have questions about the sewer unit charge on your Onondaga County Tax Bill, visit our Billing Page for frequently asked questions or submit an inquiry.

Other Inquiries: Fill out our Contact Form and we will reply as soon as possible.

Phone: Contact the Administration main desk at 315-435-2260 - Mon-Fri / 8:30am to 4:00pm

Sewer Unit Charges

Questions about the sewer unit charge on your Onondaga County Tax Bill?

Visit our Billing Page for frequently asked questions or submit an inquiry.

Vendors

Contact Onondaga County Division of Purchase

Including bids, procurement policies, sales and services.

FOIL Requests

Contact Onondaga CountyFOIL Records Center

Learn about the Freedom of Information Law (FOIL), log in and submit requests.