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Online Payments
Pay for Day Care, HEAP, Medicaid, Snap/Food Stamps, or Temporary Assistance

Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202

Day Care Services

Day Care Services – Subsidized child care is available for certain eligible parents or caretakers to enable him/her/ them to work.

421 Montgomery St 5th Floor Civic Center
Syracuse, New York 13202

Hours 8:00 – 4:00 (Monday- Friday)
Phone: (315) 435-LOVE (5683)

Fax: (315) 435-5682

Who Is Eligible?


Day Care Funding is available for certain eligible people, including:
People leaving Family Assistance as a result of employment (Transitional Day Care).
Employed individuals not receiving Family Assistance, but qualifying for aid on the basis of income (Low-Income Day Care).

Parents who have a temporary incapacity and who are expected to return to work within a short period of time (usually 30 days or less).
Parents required to be absent from the home due to an emergency situation.

State income guidelines for eligibility are set at 200% of poverty. If gross income for appropriate family size equals or exceeds 200% of poverty level, case is not eligible for daycare.


Parent Fees
All individuals pay a portion of the child care expense to the child care provider. This payment is called the Parent Fee or Family Share, and will vary according to the family's income.

Resource Limit
There are no resource limits for day care.

How to Apply
You may apply by calling (315) 435-LOVE (5683) and request an application. The application process can be done entirely by mail. You may also stop by the Day Care Services office and pick up an application.

What to Expect
After you receive your application packet you will need to complete the forms included with it. The application for Day Care is a shortened application and should be fairly easy to complete. You may also need to provide ID; birth certificates; Social Security cards; divorce, separation, or custody papers; and verification of all income.

Once we get your returned application packet we will review it for completeness. If we need more information we will send you a letter telling you what we still need. After all the necessary paperwork is received we will make an eligibility decision within 30 days from your application date.

Email Us Your Documents:

If you would like to email us documents, please read these instructions and send your documents to the email address below;

Onondaga County's Child Care Policy, Procedures and Billing Manual

Child Care Policy & Billing Manual
Child Care Time and Attendance (CCTA): Web Submittal for Providers Quick Reference Card

Onondaga County's Consolidated Services Plan for Child Care

Consolidated Plan for Day Care

Onondaga County Children and Family Services Plan 2017

Non-relative Care Givers Information

Day Care Forms Available Online

Onondaga County Child Care Only Application / Recertification
How to complete the Day Care application

Provider Information and Hours of Care
Child Support Information Form

Employers Form

Landlord Form

Permission to Release Information to Provider


Special Needs Cover Letter
Special Needs Application

TEEN ASSISTANCE PROGRAM - Non-Temporary Assistance
   (High School Students)

TAP Regulations
TAP Verification on School Schedule



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