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Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202

Temporary Assistance - Programs

TA home | Who is Eligible | What to Expect | Programs


Family Assistance (FA)
This program provides money for families with children. Cash benefits are limited to five years in a recipient’s lifetime. After five years a Family Assistance case may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA)
This program provides money for basic living expenses for single adults and childless couples or families who have used up their 5-year limit of FA. Cash benefits are limited to two years including any cash benefits received through Family Assistance. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance
An emergency is an urgent need or situation that has to be taken care of right away. Emergency Assistance for Families (EAF) and Emergency Safety Net Assistance (ESNA) provide assistance for crisis situations. Services such as prevention of evictions, moving expenses, utility shutoffs, help with food expenses and diversion payments to help individuals avoid the need for ongoing assistance are available.

Some examples of an emergency are:

  • You are homeless.
  • You have little or no food.
  • Your landlord has told you that you must move or has given you eviction papers.
  • You do not have fuel for heating during cold weather*
  • Your utilities have been shut-off or are about to be shut-off, or you have a 72 hour disconnect notice.
  • You or someone in your family has been beaten, abused or threatened with violence by a husband, wife, partner or other member of the household.
  • *Note: for individuals not on Temporary Assistance the HEAP unit on the 7th floor of the County Office Building handles fuel and utility emergencies.


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