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Community Partner Info
NOTE: OUR COMMUNITY PARTNER’S INFORMATION IS FOR PARTNERS OF DSS-ES & IS NOT DIRECTED FOR THE PUBLIC OR REGARDING INFORMATION ABOUT PUBLIC BENEFITS AND SERVICES.
THANK YOU

Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202

Hours:
Mon-Fri, 8am-4pm

 

Supplemental Nutrition Assistance Program - How to Apply

IMPORTANT INFORMATION ABOUT YOUR SNAP APPLICATION OR SNAP RECERTIFICATION:

Due to temporary Federal and State waivers, you MAY NOT need to complete a telephone interview to apply for or to recertify for SNAP benefits. IF a SNAP representative determines that you require an interview, we will call you to conduct an interview. Due to COVID-19 restrictions, many of our staff are working from home. Because of this, a SNAP representative may call you from a blocked telephone number. Please note: If you do not answer the call, a voice message will be left telling you the date and time we will try to contact you again. 

Please remember to submit your recertification application 30 days before your SNAP benefits are set to expire.

How to Apply:
To access forms and applications for SNAP, please visit our forms page.

 

Online: You can file an application online at www.mybenefits.ny.gov. The completed online Supplemental Nutrition Assistance application will be sent to the agency and you will be screened for expedited Supplemental Nutrition Assistance within five days and have a scheduled phone interview to determine eligibility.

Upload Your Documents using the NYDocSubmit App:

If you would like to upload your documents using the above mentioned app, please read the information provided in this link and then upload your documents as a secure means of efficiently providing documents to DSS.  The app is available in both the Apple App store and the Google Play store.


By telephone:
You can request an application by calling our office at (315) 435-2700. We will mail you an application and you can either return it by mail or drop it off in-person. You will need to be interviewed and the interview can be done by telephone or in-person whichever you prefer.


In-person: You can come into our office at 2nd floor Civic Center, TA/SNAP Intake 421 Montgomery Street and we will give you an application. You can submit it that day as long as you have filled in your name, address, telephone number (if you have one) and signed the application. We will give you an appointment for a future interview which can be done by telephone or in-person.

 

You are responsible to complete your application completely and truthfully. At application, periodic report and recertification you must report ALL employment income and any unearned income such as Disability benefits, Child Support, unemployment benefits and lottery winnings. If your household currently has no income and you receive a change in income you must report the changes within 10 days after the end of the month in which the change happened.  The information and proof that you provide when applying for or while receiving SNAP must be correct, complete and accurate.  If you intentionally provide false, incomplete or inaccurate information or proof, you could be disqualified from the program and possibly subject to criminal prosecution. If you are eligible for and receive SNAP benefits, you can only use them to purchase food for your household.  You cannot exchange them for cash, drugs, alcohol, tobacco products or firearms or you could be disqualified from the program.

 



 
 
 

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