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Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202
 
   
Home Energy Assistance Program (HEAP)
   
   
Apply Eligibility

 

John H. Mulroy Civic Center
Energy Assistance Unit - 2nd Floor
421 Montgomery St.
Syracuse, NY 13202

Hours: 8:00 AM - 4:30 PM
(Monday-Friday)


Phone: (315) 435-8295

Primary FAX: (315) 435-8544

Secondary FAX: (315) 435-2735

 

 

 

The Home Energy Assistance Program (HEAP), also known as LIHEAP, is a federally funded energy assistance program to help low-income families meet their home energy costs. The HEAP program consists of three components – Regular HEAP, Emergency HEAP and Heating Equipment Repair and Replacement.

• Non-relative Care Givers Information

FOR MORE INFORMATION ON CURRENT PROGRAM DATES, INCOME AND RESOURCE GUIDELINES VISIT THE: NYS HOME ENERGY ASSISTANCE PROGRAM (HEAP) WEBSITE

What to Expect
If you qualify your HEAP payment will be sent to your fuel/utility provider. It generally takes up to 3 months for the credit to appear on your bill.

Email Us Your Documents:

If you would like to email us documents, please read these instructions and send your documents to the email address below:


After Hour Emergency
For after hour heating emergencies please call: 211CNY (formerly Helpline) by dialing 211 or 1-844-245-1922.

 



 
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