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Commissioners Office
John H. Mulroy Civic Center
421 Montgomery St.
Syracuse NY, 13202
Supplemental Nutrition
Assistance Program
John H. Mulroy Civic Center, 2nd Floor
421 Montgomery Street
Syracuse, NY 13202

Hours: 8:00 AM - 4:00 PM (Mon-Fri)
Phone: (315) 435-2700
Apply Eligibility  

Supplemental Nutrition Assistance Program (SNAP)


Is a federally funded program whose purpose is to reduce hunger and malnutrition among the members of low-income households. Whether or not you are eligible for Supplemental Nutrition Assistance benefits is based on your household size, income, assets, and several other factors. All of these factors are also used to figure out how much in benefits you will receive. Please understand you may not be eligible for benefits at all depending on those factors listed above, if you do qualify you will be notified 30 days from the application date.

The goal of the program is to provide a higher level of nutrition to income eligible individuals and families by helping them buy healthy food. For more about the SNAP program including stores and farmer's markets where you can use your benefits click on the following link:  SNAP Retailers


 USDA-FNS Non-Discrimination Statement

 SNAP Standards

 SNAP Work Requirements: snap%20work%20requirements



How to Use Your Benefit Card to Get Supplemental Nutrition Assistance Program (SNAP) and/or Cash Benefits



Frequently Asked Questions for the Emergency Allotment of SNAP Benefits


Covid 19 Pandemic EBT (P-EBT) Frequently Asked Questions





Due to temporary Federal and State waivers you MAY NOT need to complete a telephone interview to apply for or to recertify for SNAP benefits.  IF a SNAP representative determines that you require an interview we will call you to conduct an interview.  Due to COVID-19 restrictions many of our staff are working from home. Because of this, a SNAP representative may call you from a blocked telephone number.  Please note: If you do not answer the call a voice message will be left telling you the date and time we will try to contact you again. 

Please remember to submit your recertification application 30 days before your SNAP benefits are set to expire.






Message Scam Targeting SNAP Recipients


WASHINGTON, September 10, 2020 – USDA issued the following notice today to protect SNAP participants, after receiving reports of several possible SNAP Fraud attempts:

Be aware of a scam using texting to obtain your personal information.  The text might say you were chosen to receive food stamps or SNAP.  If you do not know if a request for information about SNAP is real or not, contact your local SNAP office. 

Never share personal information with individuals or organizations that you do not know.  Personal information includes your social security number, bank information, or SNAP electronic benefits transfer card or PIN number.

If you think the text is a scam, do not reply at all.  Just delete.


If SNAP participants are unsure if a request for information is legitimate, USDA advises they contact their local SNAP office.  If they do not know their local SNAP office, participants should contact their state agency. State contact information is available at https://www.fns.usda.gov/snap/state-directory.

To stay on top of potential scams, please visit USDA’s SNAP scam alert webpage at https://www.fns.usda.gov/snap/scam-alerts.

If you believe you are the victim of identity theft, contact your local police department regarding procedures for filing a report.  You may also file a consumer complaint online with the Federal Trade Commission (FTC) at https://www.ftc.gov.  FTC is the federal agency responsible for protecting consumers from identity theft scams.

USDA’s Food and Nutrition Service (FNS) administers 15 nutrition assistance programs that leverage American’s agricultural abundance to ensure children and low-income individuals and families have nutritious food to eat. FNS also co-develops the Dietary Guidelines for Americans, which provide science-based nutrition recommendations and serve as the cornerstone of federal nutrition policy.




Email Us Your Documents:


If you would like to email us documents, please read these instructions and send your documents to one of the email addresses below;



Upload Your Documents using the NYDocSubmit app:

If you would like to upload your documents using the above mentioned app, please read the information provided in this link and then upload your documents as a secure means of efficiently providing documents to DSS.  The app is available in both the Apple App store and the Google Play store.







     (Click on any of the blue links to go directly to that website)


            FRESHEBT Is a free app that you can download to your phone that helps you budget your SNAP dollars. It's a great tool that we reccommend you use!.



USDA One of the very best websites out there to help your family eat better for less,is choosemyplate.gov

For additional information on the NYS Summer Food Service Program (SFSP), call or visit the web at:

                                  Kids eat free!  Find a Summer food service program: 

  • 1-800-522-5006 for the NYS Growing Up Healthy Hotline
  • Call 1-866-3-HUNGRY or 1-877-8-HAMBRE to contact the USDA National Hunger Hotline

    Senior Farmers Market Nutrition Program:

    If you are a senior who lives in New York State, aged 60 years or older, and low-income, you may be eligible to receive Senior Farmers Market Nutrition Program (SFMNP) checks. Eligible seniors receive a booklet with $4.00 Senior FMNP checks that can only be used to purchase local, fresh, unprocessed vegetables and fruits at participating farmers markets and farm stands. Seniors must contact their local county Office for the Aging for more information about where to receive Senior FMNP checks. The program starts July 1 and checks are distributed on a first come, first serve basis.

  • If you reside:

    1. Upstate or Outside NYC, contact your County Office for the Aging
      • General Assistance: (800) 342-9871

    Online www.aging.ny.gov/NYSOFA/LocalOffices.cfm  

    To be eligible you must be 60 years of age or older, and meet income guidelines (which change annually.) One coupon booklet per year per household is allowed.


    SNAP - Good and Cheap Cookbook                                  
    Food Bank Fresh Food Schedule
    Food Bank Food Sense


Supplemental Nutrition Assistance Forms Available Online
Landlord Form


In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability.

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY). USDA is an equal opportunity provider and employer.


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