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Community Education

During 2008, the Department of Emergency Communications continued our community education efforts.  We continued our distribution of our pamphlet entitled, "The Facts About 9-1-1".  This pamphlet includes answers to the most frequently asked questions regarding

9-1-1 Center operations including, "What happens when I dial 9-1-1?”, "Why do they ask me so many questions?”, and "What type of questions will they ask me?”  This pamphlet is distributed to various community organizations, neighborhood watch groups, school groups, etc.  Additionally, in conjunction with The Injury Control Center of Emergency Medicine at Upstate Medical University and Rural Metro Medical Services, we distributed a pamphlet entitled “Wireless 911 Calls: What to do, what to expect.”  This pamphlet answers many of the most commonly asked questions regarding using a wireless telephone to call 9-1-1.  The Department also still has a supply of telephone stickers printed with the 9-1-1 emergency telephone number and continues to distribute these stickers.

Speaking Engagements
During 2008, the Department continued our community education efforts.  We gave over 30 presentations which reached approximately 1,500 citizens, many of whom were school children.  A speaker was requested from the 911-Center for Career Days held at numerous City Schools.  Students were interested in the salary schedule, job titles, etc for employment at the 911 Center. We continued to attend neighborhood Watch meetings throughout the County and City of Syracuse as well as addressing senior citizen groups, Fire and Police Department recruits, and others.  We also participated in this year's "Red Cross Safety Days", a public safety fair sponsored by the Red Cross.  This was an all-day event which included other public safety agencies as well as 911-Center representatives.

9-1-1 Center Tours
During 2008, the Department of Emergency Communications conducted 25 tours of the 9 1 1 Communications Control Center. These tours included Neighborhood Watch groups, police and fire departments, senior citizen groups, scouting groups, a HAM radio operators group, students in the Fulton High School Criminal Justice Program, Niagara Mohawk retirees, Upstate Medical University residents and curriculum staff, and a group of paramedics from Poland.  Commissioner Balloni also hosted Chinese participants from a Public Service Management Training Program.  The group was from Shenzhen, China, a city with a population over 9-million.  In March 2008 Senator Charles Schumer held a press conference at the 911 Center to announce a $1.4 million grant to offset expenses for the Onondaga County Interoperable Communications System (OCICS).

Click Here to download the phamplet " The Facts About 911 "

 
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