The Hyper-Reach Emergency Notification System is utilized to notify Onondaga County residents in emergency situations where events have occurred and special instructions to residents in a specific neighborhood are needed. Examples of those instructions include missing person where their life may be endangered, emergency evacuation or shelter in place instructions, or other critical life safety information.
This system will allow you to receive notifications via landline, cellular phone or e-mail by simply following the registration steps.
Existing land line telephones with active service are registered to receive emergency notifications through the system. Cellular and some VoIP phones are not in the system database. If you would like to be contacted on your cellular or VoIP line to receive emergency notifications in your area, you must self-register on the system. Newly installed land line phones should also be self-registered pending carrier provided database updates. If you are unsure as to if you phone is in the database, please register. Database administrators will remove duplicate entries.
The self-registration portal is a secure log-in and participants can update their personal contact information as often as necessary to ensure data accuracy. Your personal information will not be utilized for any other purpose.
Participants are responsible to ensure their information is kept up to date and they may return to the Self Registration Portal using a secure log-in and update their personal contact information as often as necessary to ensure data accuracy.
Although this is a free service administered by Onondaga County Department of Emergency Communications, you may be charged a standard fee from your wireless provider if you exceed your current data plan for receiving voice calls. Onondaga County is not responsible for any charges that may be incurred as a result of receiving these alerts.