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Health Insurance Information, Counseling and Assistance Program - HIICAP

Open Enrollment 10/15/2019 to 12/07/2019


Are You New to Medicare or Soon to be on Medicare?
Myrna Koldin, Office for Aging, Aging Services Specialist and HIICAP Counselor, offers an in-depth class.


FREE and Unbiased Information and Assistance With:

  • Medicare Prescription Drug Plans
  • Medicare Advantage Plans
  • Medigap Supplemental Plans
  • EPIC - NYS Prescription Benefit for Seniors
  • Extra Help Low Income Subsidy
  • Medicare Savings Program

Helpful LInks and Information


Medicare - www.medicare.gov, 1-800-MEDICARE
(1-800-633-4227), TTY 1-877-486-2048
Click here to link to "Medicare Interactive"
Click here for Medicare Plan Finder
Click here to link to the Medicare Rights Center




EPIC (Elderly Pharmaceutical Insurance Coverage)

EPIC is a New York State sponsored prescription plan for senior citizens age 65+ with income no greater than $75,000 (single) or $100,000 (married couple) who need help paying for their prescriptions. Over 300,000 seniors already belong and are saving, on average, over 80% on the cost of their medicines.

Link to the EPIC website: Click Here


Medicare Coverage Changes for 2018


Although the Annual Medicare Open Enrollment Period is now officially over, some Medicare beneficiaries are still able to change their health and prescription coverage to be effective January 1, 2018. 

Medicare beneficiaries who are members of EPIC, New York State’s prescription drug benefit, are eligible for one Special Enrollment Period annually.  They can use this at any time to change their Medicare plan.

Medicare beneficiaries who have Medicaid or the Medicare Savings Program or Extra Help Low Income Subsidy, through the Social Security Administration, are able to change their Medicare plan at any time throughout the year.

For further information or for free, unbiased information and assistance, Onondaga County residents can call Onondaga County Office for Aging HIICAP (Health Insurance Information, Counseling and Assistance Program) at 315-435-2362.  Residents of other counties can call their local Office for Aging.

Office for Aging
421 Montgomery Street
10th Floor Civic Center Syracuse, New York 13202



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